Built for BPO operations
Hundreds of agents, multiple shifts. One question every ops manager asks: who’s actually productive right now?
Shift-level visibility across large, distributed agent pools, without asking supervisors to compile another manual report.
Built for shift-based work
Track activity and attendance by shift, not just by calendar day, so handoffs and overlaps stay visible.
Spot dips before they’re trends
See productivity drop at the agent or team level early enough for a coaching conversation, not a quarterly review.
Roll up by site, shift, or queue
Aggregate productivity however your operation is structured, from a single floor to multiple regional sites.
- 100s: of agents tracked in one view
- Shift-level: reporting, not just daily
- Free demo: explore the dashboard, no card needed
See every shift’s productivity, starting today.
Start free with HR for up to 10 people, then add analytics from $4 per active device. HR is free for up to 10 people, no card needed. Analytics shows sample data until you choose Standard or Pro and install the agent.
Explore the products, compare HR pricing or Analytics pricing, or talk to our team.